FAQs

Once hangars are installed, you can request a rental space with Cyclehoop by visiting their website. You can join a waiting list if the hangar is full. To request a space in a different street, use our interactive map or email transport@sheffield.gov.uk

We prioritise locations based on the number of requests we receive. We also consider how close the hangars are to current and planned cycle routes. we can only place hangars on level ground and we must avoid causing visibility or access issues for other road users.

Before we go ahead with installation, it’s important that we hear your views. We will consider all feedback before we finalise hangar locations. Where there is a case for relocation, we will examine alternative options. Please provide feedback in writing by emailing transport@sheffield.gov.uk

Cyclehoop charges £72 per year per cycle space. This covers the cost to manage and administer the rental scheme, and includes a maintenance check twice per year. Unfortunately, there is no long-term funding available to subsidise spaces at this stage.  

Hangars are designed for standard cycles and e-bikes. We will consider the needs of users who have limited mobility, but there are no proposals to provide spaces for adapted cycles such as cargo bikes. Accessories such baskets, bags and child seats must be removed as they can obstruct the hangar door mechanism and other cycle spaces.  

Cyclehoop hangars offer the highest ‘Sold Secure’ rating – ‘Pedal and Powered Cycle Diamond’. We recommend that you have your own cycle insurance and use two locks with an appropriate ‘Sold Secure’ rating. Cycles are stored at your own risk. Cyclehoop and Sheffield City Council cannot accept any responsibility for stolen or damaged cycles.

We will work with Cyclehoop to maintain the units. Funding generated from the Clear Air Zone will help to cover the costs of repairing any damage.  

Active Travel England and the Department for Transport provide funding to help make walking, wheeling and cycling easier for more journeys. We have received many requests for secure cycle parking because people have limited space for bikes at home.  

Each hangar holds up to six bikes and takes up less space than a single car. Providing better cycle parking and making walking, wheeling and cycling easier helps to reduce traffic and congestion for people who need to drive. 

Once installed, we expect hangars to be in place for many years to come. If a hangar remained unused for a significant amount of time, or other significant issues came to light, we would look to relocate.

For more answers to frequently asked questions, visit the Cyclehoop website.

Our initial trial of cycle hangars was delivered in Crookes and Walkley. Falco will continue to manage these hangars on our behalf. To rent a space in one of these hangars, visit Falco's website.