Help Us Get It Right - Your Voice, Your Home

We’re taking a fresh look at how we work with you - our tenants and leaseholders, the people who call our properties “home.” Your everyday experience is the most valuable guide we have, and we want it to shape everything we do, from the way we keep our buildings safe to the little details that make community life brighter.

When you share what’s working (and what isn’t), you help us build an engagement plan that is:

• easier to take part in
• more accessible and inclusive
• clearer about how your feedback leads to real change

Why we need your feedback

We’re teaming up with Tpas - independent tenant‑engagement specialists – to take a fresh, honest look at how we involve our tenants and leaseholders in the decisions that affect your home. We want to know from you:

• How easy is it for you to get involved?
• Does your feedback actually spark change?
• Are our communications clear and helpful?
• What could we do better?

Your ideas can shape everything

Imagine a service that’s built around what works for you, not just what we think works. By sharing your thoughts, insights and experiences you’ll help us create engagement that is:

• Simple to join in.
• Inclusive and accessible - everyone can have a say, no matter how you prefer to communicate.
• Transparent - you’ll know exactly what happens after you speak up.
• Impact‑driven - your input will lead to real measurable improvements, not just a box‑ticking exercise.

October update

This survey is now closed. Thank you to all of those who took the time to complete the survey.  All of the feedback you gave has been considered, and used to draft a new Tenant and Leaseholder Engagement Strategy.

The next stage of this work is to check with you if we've got the draft strategy right.  We are now consulting on that draft - so for more information and to take part in this next stage, please follow this link: Tenant and Leaseholder Engagement Strategy | Have Your Say Sheffield