Tenant and Leaseholder Engagement Strategy Review

Help Us Get It Right - Your Voice, Your Home

We’re taking a fresh look at how we work with you - our tenants and leaseholders, the people who call our properties “home.” Your everyday experience is the most valuable guide we have, and we want it to shape everything we do, from the way we keep our buildings safe to the little details that make community life brighter.

When you share what’s working (and what isn’t), you help us build an engagement plan that is:

  • easier to take part in
  • more accessible and inclusive
  • clearer about how your feedback leads to real change

Why we need your feedback

We’re teaming up with Tpas - independent tenant‑engagement specialists – to take a fresh, honest look at how we involve our tenants and leaseholders in the decisions that affect your home. We want to know from you:

  • How easy is it for you to get involved?
  • Does your feedback actually spark change?
  • Are our communications clear and helpful?
  • What could we do better?

Your ideas can shape everything

Imagine a service that’s built around what works for you, not just what we think works. By sharing your thoughts, insights and experiences you’ll help us create engagement that is:

  • Simple to join in.
  • Inclusive and accessible - everyone can have a say, no matter how you prefer to communicate.
  • Transparent - you’ll know exactly what happens after you speak up.
  • Impact‑driven - your input will lead to real measurable improvements, not just a box‑ticking exercise.

Take the Survey - Make Your Voice Heard

Click the link below to complete our short, friendly survey. It’ll only take a few minutes, and every answer will help us give tenants and leaseholders a louder voice and more say in the services we deliver.

Win a £20 Love2Shop voucher

Everyone who completes the survey has the opportunity to be entered into a prize draw to win a £20 Love2Shop shopping voucher, as a thank you for taking part. The closing date for the survey is Sunday 22nd March 2026 at 11pm.

Take the survey and help us build something better, together.

Help Us Get It Right - Your Voice, Your Home

We’re taking a fresh look at how we work with you - our tenants and leaseholders, the people who call our properties “home.” Your everyday experience is the most valuable guide we have, and we want it to shape everything we do, from the way we keep our buildings safe to the little details that make community life brighter.

When you share what’s working (and what isn’t), you help us build an engagement plan that is:

  • easier to take part in
  • more accessible and inclusive
  • clearer about how your feedback leads to real change

Why we need your feedback

We’re teaming up with Tpas - independent tenant‑engagement specialists – to take a fresh, honest look at how we involve our tenants and leaseholders in the decisions that affect your home. We want to know from you:

  • How easy is it for you to get involved?
  • Does your feedback actually spark change?
  • Are our communications clear and helpful?
  • What could we do better?

Your ideas can shape everything

Imagine a service that’s built around what works for you, not just what we think works. By sharing your thoughts, insights and experiences you’ll help us create engagement that is:

  • Simple to join in.
  • Inclusive and accessible - everyone can have a say, no matter how you prefer to communicate.
  • Transparent - you’ll know exactly what happens after you speak up.
  • Impact‑driven - your input will lead to real measurable improvements, not just a box‑ticking exercise.

Take the Survey - Make Your Voice Heard

Click the link below to complete our short, friendly survey. It’ll only take a few minutes, and every answer will help us give tenants and leaseholders a louder voice and more say in the services we deliver.

Win a £20 Love2Shop voucher

Everyone who completes the survey has the opportunity to be entered into a prize draw to win a £20 Love2Shop shopping voucher, as a thank you for taking part. The closing date for the survey is Sunday 22nd March 2026 at 11pm.

Take the survey and help us build something better, together.

  • Tenant and Leaseholder Engagement Survey

    This is your chance to influence how we communicate with you, how you get involved, and how your voice is heard by the Council 

    It’ll only take a few minutes, and every answer will help us give tenants and leaseholders a louder voice and more say in the services we deliver.


    Win a £20 Love2Shop shopping voucher

    Everyone who completes the survey will have the opportunity to be entered into a prize draw to win a £20 Love2Shop shopping voucher, as a thank you for taking part.  The closing date for the survey is Sunday 22nd March 2026 at 11pm.

    Take the survey and help us build something better, together.

    Take Survey
Page last updated: 13 Mar 2026, 11:25 AM