BT Payphones proposed removals (March 2025)

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Consultation has concluded

A BT payphone

Further to the recent public consultation on BT’s proposed removal of six payphones in Sheffield, BT has now submitted its final decision. For five of the payphones, the telephony and kiosks will be removed as there were no valid reasons for these payphones to be retained. With regard to the payphone at Bolsterstone, again the telephony will be removed but as the kiosk is Listed, the kiosk will remain; there has also been interest expressed in adopting this kiosk for alternative use (i.e. an information hub for walkers and visitors in the area), which the Council supports.

Further to the recent public consultation on BT’s proposed removal of six payphones in Sheffield, BT has now submitted its final decision. For five of the payphones, the telephony and kiosks will be removed as there were no valid reasons for these payphones to be retained. With regard to the payphone at Bolsterstone, again the telephony will be removed but as the kiosk is Listed, the kiosk will remain; there has also been interest expressed in adopting this kiosk for alternative use (i.e. an information hub for walkers and visitors in the area), which the Council supports.

  • CLOSED: This survey has concluded.

    BT Payphones proposed removal (March 2025)

    BT proposes to remove six payphones (the phone box and the equipment) across the city - see documents for their locations.

    If you wish to comment on these proposals please do so below. 

    Please quote the telephone number of the telephone kiosk or the location if you are commenting on one or more kiosks.

    If the Council is to object to the removal of a payphone, it must be supported by relevant evidence, specifically relating to local factors that show a reasonable end-user need for that payphone.

    There are then some additional equality monitoring questions. 

    It is essential that our services are provided fairly and that they reach the people who need to use them. The monitoring information we collect below is vital to this process. It helps us understand who is using our services and who is not, having this information helps us improve services and reduce barriers to access.  The information we collect will always be kept confidential and secure. 

    If you do not wish to answer a question you can leave it blank.

    Consultation has concluded
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