South West Neighbourhood Team

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Hello, and welcome to South West's Engagement Page.

Here is where you will find our general information, contact details, opening hours, news, and any events we have going on that you may be interested in.

Our contact details are under "Contact Us" and you can find the addresses for each Housing Office address under "See Us". These may be showing on the bottom of the page if you're viewing on your phone.


Please see Newfield Green First Point opening hours below if you want to speak to someone in person:

Monday 9am - 4pm

Tuesday 9am - 4pm

Wednesday CLOSED

Thursday 9am - 4pm

Friday 9am - 4pm

Lowedges and Jordanthorpe Housing Office are both permanently closed to the public.


About Us

You may not realise that the South West Neighbourhood is composed of multiple teams (Estates, Neighbourhood Support, and four Ward Teams), that cover across: Batemoor, Dore and Totley, Ecclesall, Gleadless Valley, Graves Park, Greenhill, Jordanthorpe, and Lowedges. Each of the teams deal with different aspects of the service, and we thought it would be helpful for you to understand who does what:

Estates

You may have seen our Estates Officers (in the blue uniform) around your areas cleaning blocks, clearing fly-tips, working with green spaces, etc. Among their many duties, part of the role of our Estates team is to complete Health and Safety inspections in communal blocks.

Neighbourhood Support Team

You will mainly know Neighbourhood Support for covering reception at Newfield Green, and taking your initial calls. Some of the other responsibilities of Neighbourhood Support are: chasing property keys, managing community centers, managing garages, etc.

Ward Teams

Neighbourhood Officers are split into four wards across our Area. They are the ones who are visiting you regarding Anti-Social Behaviour, Rehousing, Tenancy Management.


Estate Walkabouts

Join our South West Neighbourhood Team for a friendly Walkabout and get to know your community better. Explore our list of neighbourhoods! You can quickly find your neighbourhood walkabout by clicking in the link below

Documents | Neighbourhood Walkabouts | Have Your Say Sheffield


Local Area Houisng Forum

Our local forum brings together local tenants, residents, Councillors, housing staff and local service partners to discuss housing issues in our area.We aim to be open and inclusive and use a range of engagement methods to maximise people being involved and include

The aim of the forum is to make a positive contribution to the vision for more inclusive communities within the neighbourhood by focussing on equality and diversity, value for money and customer care. Also the forum is used to support service development and planning in the neighbourhood

Why not come along to the next one and be part of the discussions?

We will shortly be releasing dates for the upcoming south west local area housing forums.

Hello, and welcome to South West's Engagement Page.

Here is where you will find our general information, contact details, opening hours, news, and any events we have going on that you may be interested in.

Our contact details are under "Contact Us" and you can find the addresses for each Housing Office address under "See Us". These may be showing on the bottom of the page if you're viewing on your phone.


Please see Newfield Green First Point opening hours below if you want to speak to someone in person:

Monday 9am - 4pm

Tuesday 9am - 4pm

Wednesday CLOSED

Thursday 9am - 4pm

Friday 9am - 4pm

Lowedges and Jordanthorpe Housing Office are both permanently closed to the public.


About Us

You may not realise that the South West Neighbourhood is composed of multiple teams (Estates, Neighbourhood Support, and four Ward Teams), that cover across: Batemoor, Dore and Totley, Ecclesall, Gleadless Valley, Graves Park, Greenhill, Jordanthorpe, and Lowedges. Each of the teams deal with different aspects of the service, and we thought it would be helpful for you to understand who does what:

Estates

You may have seen our Estates Officers (in the blue uniform) around your areas cleaning blocks, clearing fly-tips, working with green spaces, etc. Among their many duties, part of the role of our Estates team is to complete Health and Safety inspections in communal blocks.

Neighbourhood Support Team

You will mainly know Neighbourhood Support for covering reception at Newfield Green, and taking your initial calls. Some of the other responsibilities of Neighbourhood Support are: chasing property keys, managing community centers, managing garages, etc.

Ward Teams

Neighbourhood Officers are split into four wards across our Area. They are the ones who are visiting you regarding Anti-Social Behaviour, Rehousing, Tenancy Management.


Estate Walkabouts

Join our South West Neighbourhood Team for a friendly Walkabout and get to know your community better. Explore our list of neighbourhoods! You can quickly find your neighbourhood walkabout by clicking in the link below

Documents | Neighbourhood Walkabouts | Have Your Say Sheffield


Local Area Houisng Forum

Our local forum brings together local tenants, residents, Councillors, housing staff and local service partners to discuss housing issues in our area.We aim to be open and inclusive and use a range of engagement methods to maximise people being involved and include

The aim of the forum is to make a positive contribution to the vision for more inclusive communities within the neighbourhood by focussing on equality and diversity, value for money and customer care. Also the forum is used to support service development and planning in the neighbourhood

Why not come along to the next one and be part of the discussions?

We will shortly be releasing dates for the upcoming south west local area housing forums.

Page published: 04 Apr 2025, 08:53 AM