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Who are we?
Our team consists of 50 staff members: Service Manager, Operations & Development Manager, Ward Team Leaders, Neighbourhood Officers, Neighbourhood Support Team Leaders, Neighbourhood Support Officers, Estates Team Leader, Lead Estate Officer, Senior Housing Officer (Estates) , Housing Officer (Estates), Estate Officers, Block Cleaners and Driver Team Leaders.
What we offer:
All tenants are offered an annual/bi -annual visit assessing levels of need and promoting health and well-being and to identify any support needs
Managing of Anti-Social Behaviour
Tenancy management and tenancy support for the whole household
Offering rehousing options and advice and completing priority assessment requests
Management of garages /sites, meeting rooms and community centres
Locally based estate service and block cleaning including Health and Safety inspections within flats & maisonettes.
Working with Estates and Environmental Services Teams and Parks to manage communal and open spaces
Building strong links, working relationships and developing locality working arrangement with city wide and local service providers including SCC, Police, Health, Voluntary and Faith groups, Social Landlords & other Housing Providers in the area
Facilitate Community Engagement Services to TARA's and the wider community
Facilitate a First Point Housing Customer Access Point at Crystal Peaks
About our Area:
Where are we?
Our access point is Crystal Peaks Housing Office, 1-3 Peaks Square, S20 7PH.
Crystal Peaks First Point opening times are:
Monday- 9am - 4pm
Tuesday- 9am - 4pm
Wednesday- 9am - 4pm
Thursday- Closed all day
Friday- 9am - 4pm
Local Area Houisng Forum
Our local forums bring together local tenants, residents, Councillors, housing staff and local service partners to discuss housing issues in our area.We aim to be open and inclusive and use a range of engagement methods to maximise people being involved and include
The aim of the forum is to make a positive contribution to the vision for more inclusive communities within the neighbourhood by focussing on equality and diversity, value for money and customer care. Also the forum is used to support service development and planning in the neighbourhood
Why not come along to the next one and be part of the discussions? See the 'Key Dates' for details of our future Forums.
Who are we?
Our team consists of 50 staff members: Service Manager, Operations & Development Manager, Ward Team Leaders, Neighbourhood Officers, Neighbourhood Support Team Leaders, Neighbourhood Support Officers, Estates Team Leader, Lead Estate Officer, Senior Housing Officer (Estates) , Housing Officer (Estates), Estate Officers, Block Cleaners and Driver Team Leaders.
What we offer:
All tenants are offered an annual/bi -annual visit assessing levels of need and promoting health and well-being and to identify any support needs
Managing of Anti-Social Behaviour
Tenancy management and tenancy support for the whole household
Offering rehousing options and advice and completing priority assessment requests
Management of garages /sites, meeting rooms and community centres
Locally based estate service and block cleaning including Health and Safety inspections within flats & maisonettes.
Working with Estates and Environmental Services Teams and Parks to manage communal and open spaces
Building strong links, working relationships and developing locality working arrangement with city wide and local service providers including SCC, Police, Health, Voluntary and Faith groups, Social Landlords & other Housing Providers in the area
Facilitate Community Engagement Services to TARA's and the wider community
Facilitate a First Point Housing Customer Access Point at Crystal Peaks
About our Area:
Where are we?
Our access point is Crystal Peaks Housing Office, 1-3 Peaks Square, S20 7PH.
Crystal Peaks First Point opening times are:
Monday- 9am - 4pm
Tuesday- 9am - 4pm
Wednesday- 9am - 4pm
Thursday- Closed all day
Friday- 9am - 4pm
Local Area Houisng Forum
Our local forums bring together local tenants, residents, Councillors, housing staff and local service partners to discuss housing issues in our area.We aim to be open and inclusive and use a range of engagement methods to maximise people being involved and include
The aim of the forum is to make a positive contribution to the vision for more inclusive communities within the neighbourhood by focussing on equality and diversity, value for money and customer care. Also the forum is used to support service development and planning in the neighbourhood
Why not come along to the next one and be part of the discussions? See the 'Key Dates' for details of our future Forums.
