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Pest Control/Clearance Services provided to Residents by Sheffield City Council

Your Current Annual Pest Control Contract

We would like to know your views about the service we provide, whether you are happy with us and if we can improve.  To help us do this we would be grateful if you could respond to the questions in this survey.

We guarantee that we will: 

  • Take notice of your views
  • Make improvements to our service where we can

The information you provide will be treated in complete confidence.  It will not be supplied to any other company or organisation outside the City Council.

Section 1: Give us your views

1.  

Were you satisfied with the standard of service you received?

2.  

Were you happy with how quickly we replied to your initial enquiry?

3.  

Were we helpful and courteous?

4.  

Was the information provided clear and easy to understand?

Maximum 255 characters

0/255

8.  

Age

Section 2: About You

To understand your views about our service a little better, we would like to ask for some details about you.

It is essential that our services are provided fairly. The monitoring information we collect is important to help us understand who is using our service and how we can improve the services and reduce barriers to access.

The information you provide will be kept confidential and secure.

If you do not wish to answer a question, you can leave it blank.

We will only contact you if we feel it is necessary, or if you have requested we do so.

9.  

Sex

10.  

Gender Identity - (Is the gender you identify with the same as your sex registered at birth?)

11.  

Sexual orientation

12.  

Do you consider yourself to be a disabled person?

A disability is an impairment that has (or is likely to have) a substantial (more than minor), adverse, long-term (more than a year) effect on the ability to carry out normal day-to-day activities.  

Please select only one item

13.  

If you have answered ‘yes’, please tick the box(es) below that best describe your impairment(s). We list a few examples but recognise many other conditions could also be listed.

14.  

Religion/Belief (please select one item)

15.  

Ethnicity