North Neighbourhood Team


Welcome To The Dedicated North Neighbourhood Team Page


Who Are We?

The North Neighbourhood Team comprises of over 50 staff, working between 3 functions, Neighbourhood Management, Neighbourhood Support and Estate Management, to support those living in and around our almost 6000 properties to create sustainable and secure neighbourhoods that people are happy to call home.

The team consists of 54 staff members: Service Manager, Operations & Development Manager, Ward Team Leaders, Neighbourhood Officers, Neighbourhood Support Team Leaders, Neighbourhood Support Officers, Estates Team Leader, Lead Estate Officer, Senior Housing Officer (Estates) , Housing Officer (Estates), Estate Officers, Block Cleaners and Driver Team Leaders.


Purpose of The Team

Managing Anti-Social Behaviour and supporting those who experience it

Tenancy Management and Tenancy Support for the whole household, right from the start of the Tenancy, via a New Tenancy Visit, and offering all tenants a visit on an annual or bi-annual basis to discuss any tenancy related support needs and signpost to appropriate services, offer help and advice to make the tenancy successful, and assess the property asset

Offering Rehousing options and advice and giving support to those in priority need

Offering an effective face to face advice service through our customer access points at Chapeltown First Point, The Learning Zone, Wordsworth Avenue and Stocksbridge Town Hall (Opening times differ so please check).

Offering both telephone and written advice via our Neighbourhood Support Team, and being accessible to our customers by having a named Neighbourhood Officer who is visible on our estates

Management of Garage Sites, Meeting Rooms and Community Centres

Locally based estate service and block cleaning including Health and Safety inspections within flats & maisonettes, removal of graffiti on land managed by the Housing Service, and managing communal waste

Working with Partners to to manage communal and open spaces

Working with city wide and local service providers including Police, Health, Voluntary and Faith groups, Social Landlords & other Housing Providers to build successful and cohesive communities and Neighbourhoods that people are happy to call home

Working together to get things done, with Community Engagement Services to Tenants and Residents, Tenants and Residents Associations, Community Groups and the wider community to ensure People are at the heart of all we do


Your Neighbourhood


Where Are We?

We have 3 acces points which are open and available for the public to access.


Chapeltown

Chambers Court, 1b Station Road, Chapeltown, Sheffield, S35 2XE

Opening Times: Mon Tue Wed Fri 9:00-16:00



Learning Zone

320 Wordsworth Avenue, Sheffield, S5 8NH

Opening Times: Monday Wednesday Friday 9:00-16:00

Please be aware that this access point closes for lunch.


Stocksbridge

Town Hall, , Stocksbridge, Sheffield, S36 2DT

Opening Times:

Tuesday 9:30-12:30 13:00-16:00 Friday 9:30-12:30



Local Area Housing Forums

Our local forum brings together local tenants, Councillors, housing staff and local service partners to discuss housing issues in our area. Why not come along to the next one and be part of the discussions? They are informal and friendly and all tenants living in the North are welcome - details of the next meeting can be found under 'Key Dates'.

We would love to know what you'd like to discuss at these meetings - so please use the 'Ideas' section below to leave us suggestions for topics to be discussed - all suggestions are welcome and will be considered.


Welcome To The Dedicated North Neighbourhood Team Page


Who Are We?

The North Neighbourhood Team comprises of over 50 staff, working between 3 functions, Neighbourhood Management, Neighbourhood Support and Estate Management, to support those living in and around our almost 6000 properties to create sustainable and secure neighbourhoods that people are happy to call home.

The team consists of 54 staff members: Service Manager, Operations & Development Manager, Ward Team Leaders, Neighbourhood Officers, Neighbourhood Support Team Leaders, Neighbourhood Support Officers, Estates Team Leader, Lead Estate Officer, Senior Housing Officer (Estates) , Housing Officer (Estates), Estate Officers, Block Cleaners and Driver Team Leaders.


Purpose of The Team

Managing Anti-Social Behaviour and supporting those who experience it

Tenancy Management and Tenancy Support for the whole household, right from the start of the Tenancy, via a New Tenancy Visit, and offering all tenants a visit on an annual or bi-annual basis to discuss any tenancy related support needs and signpost to appropriate services, offer help and advice to make the tenancy successful, and assess the property asset

Offering Rehousing options and advice and giving support to those in priority need

Offering an effective face to face advice service through our customer access points at Chapeltown First Point, The Learning Zone, Wordsworth Avenue and Stocksbridge Town Hall (Opening times differ so please check).

Offering both telephone and written advice via our Neighbourhood Support Team, and being accessible to our customers by having a named Neighbourhood Officer who is visible on our estates

Management of Garage Sites, Meeting Rooms and Community Centres

Locally based estate service and block cleaning including Health and Safety inspections within flats & maisonettes, removal of graffiti on land managed by the Housing Service, and managing communal waste

Working with Partners to to manage communal and open spaces

Working with city wide and local service providers including Police, Health, Voluntary and Faith groups, Social Landlords & other Housing Providers to build successful and cohesive communities and Neighbourhoods that people are happy to call home

Working together to get things done, with Community Engagement Services to Tenants and Residents, Tenants and Residents Associations, Community Groups and the wider community to ensure People are at the heart of all we do


Your Neighbourhood


Where Are We?

We have 3 acces points which are open and available for the public to access.


Chapeltown

Chambers Court, 1b Station Road, Chapeltown, Sheffield, S35 2XE

Opening Times: Mon Tue Wed Fri 9:00-16:00



Learning Zone

320 Wordsworth Avenue, Sheffield, S5 8NH

Opening Times: Monday Wednesday Friday 9:00-16:00

Please be aware that this access point closes for lunch.


Stocksbridge

Town Hall, , Stocksbridge, Sheffield, S36 2DT

Opening Times:

Tuesday 9:30-12:30 13:00-16:00 Friday 9:30-12:30



Local Area Housing Forums

Our local forum brings together local tenants, Councillors, housing staff and local service partners to discuss housing issues in our area. Why not come along to the next one and be part of the discussions? They are informal and friendly and all tenants living in the North are welcome - details of the next meeting can be found under 'Key Dates'.

We would love to know what you'd like to discuss at these meetings - so please use the 'Ideas' section below to leave us suggestions for topics to be discussed - all suggestions are welcome and will be considered.

Page last updated: 29 Jul 2025, 01:58 PM