Improving our Housing and Neighbourhoods Service

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The Housing and Neighbourhoods Service are introducing a new computer system to replace several of the ones they currently use.

This will bring improvements to the way our services are delivered and how you experience them. This piece of work is called the Place Systems Review.


Let us know if you agree with our current feedback

Select this link to see a summary of what Sheffield tenants and residents have told us they want from an improved, modernised Housing and Neighbourhoods Service.

Does this reflect your experience? Let us know by adding your opinion to our guestbook below.

Add your feedback written in big bold lettering


Tell us about your best experience of using a service online

We'd like to understand more about what makes a good online experience for you. This could be buying goods online, applying for or accessing services online, and so on.

Can you spare a few minutes to have a look at our forum and tell us about some of your experiences? You can also see what others are saying and engage with their responses too!


Go to our forum




Please note that this webpage is for talking to tenants and residents of Sheffield about improvements to Housing and Neighbourhoods services. We are not able to check on the progress of jobs or queries you have raised. For help and advice on this, please go to Housing | Sheffield City Council

The Housing and Neighbourhoods Service are introducing a new computer system to replace several of the ones they currently use.

This will bring improvements to the way our services are delivered and how you experience them. This piece of work is called the Place Systems Review.


Let us know if you agree with our current feedback

Select this link to see a summary of what Sheffield tenants and residents have told us they want from an improved, modernised Housing and Neighbourhoods Service.

Does this reflect your experience? Let us know by adding your opinion to our guestbook below.

Add your feedback written in big bold lettering


Tell us about your best experience of using a service online

We'd like to understand more about what makes a good online experience for you. This could be buying goods online, applying for or accessing services online, and so on.

Can you spare a few minutes to have a look at our forum and tell us about some of your experiences? You can also see what others are saying and engage with their responses too!


Go to our forum




Please note that this webpage is for talking to tenants and residents of Sheffield about improvements to Housing and Neighbourhoods services. We are not able to check on the progress of jobs or queries you have raised. For help and advice on this, please go to Housing | Sheffield City Council

Do you have an opinion on how we can improve your experience of the Housing and Neighbourhoods service?

Take a look at the feedback we've gathered from tenants and residents about improvements you would like to see by modernising our Housing and Neighbourhoods Service

Do you agree with this? If not, what else would you like to tell us that would make your experience of our services better? Leave your feedback below. Please do not include any personal details, or any details of another person, in your response as this will be removed for data protection purposes.

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My experience of Housing Officers has not been great. I've had HOs give me appointments I haven't requested and then not bothering to turn up or cancelling 30 minutes beforehand. Perhaps recruit HOs with some respect for the lives, rights and welfare of your tenants.

EMLP22 over 1 year ago

Worst council in uk money grabing

Robertahjj over 1 year ago
Page last updated: 05 Dec 2024, 12:39 PM