BT Payphones May 2026

A BT payphone

BT proposes to remove six payphones (the phone box and the equipment) across the city - see document to the right hand side of the page for their locations.

Why your views matter

The Council is collating views on the permanent removal of these services.

BT have already put notices in the kiosks.

How to comment

If you wish to comment on these proposals, please click on the "Take Survey" button below. Alternatively, you can email strategicplanning@sheffield.gov.uk or write to Sheffield City Council, as the local planning authority, at:

Strategic Planning
Sheffield City Council
Howden House
1 Union Street
Sheffield S1 2SH

Please quote the telephone number of the telephone kiosk or the location if you are commenting on one or more kiosks.

If the Council is to object to the removal of a payphone, it must be supported by relevant evidence, specifically relating to local factors that show a reasonable end-user need for that payphone.

The deadline for comments is 5pm on Monday 8th June 2026.

BT proposes to remove six payphones (the phone box and the equipment) across the city - see document to the right hand side of the page for their locations.

Why your views matter

The Council is collating views on the permanent removal of these services.

BT have already put notices in the kiosks.

How to comment

If you wish to comment on these proposals, please click on the "Take Survey" button below. Alternatively, you can email strategicplanning@sheffield.gov.uk or write to Sheffield City Council, as the local planning authority, at:

Strategic Planning
Sheffield City Council
Howden House
1 Union Street
Sheffield S1 2SH

Please quote the telephone number of the telephone kiosk or the location if you are commenting on one or more kiosks.

If the Council is to object to the removal of a payphone, it must be supported by relevant evidence, specifically relating to local factors that show a reasonable end-user need for that payphone.

The deadline for comments is 5pm on Monday 8th June 2026.

  • If you wish to comment on these proposals please do so below. 

    If the Council is to object to the removal of a payphone, it must be supported by relevant evidence, specifically relating to local factors that show a reasonable end-user need for that payphone.

    There are then some additional equality monitoring questions. 

    It is essential that our services are provided fairly and that they reach the people who need to use them. The monitoring information we collect below is vital to this process. It helps us understand who is using our services and who is not, having this information helps us improve services and reduce barriers to access.  The information we collect will always be kept confidential and secure. 

    If you do not wish to answer a question you can leave it blank.

    Take Survey
Page last updated: 20 May 2026, 02:19 PM