BT Payphones May 2026

A BT payphone

This consultation has now closed.

All objections recieved as part of the consultation have been passed onto BT.

Having reviewed the objections received, BT do not consider that the grounds raised provide evidence that the payphones meet any of the specified criteria for retention, and will now proceed with removal of the payphones. A summary decision letter and annex are available to view on the right had side of this page.




BT proposes to remove six payphones (the phone box and the equipment) across the city - see document to the right hand side of the page for their locations.

Why your views matter

The Council is collating views on the permanent removal of these services.

BT have already put notices in the kiosks.

How to comment

If you wish to comment on these proposals, please click on the "Take Survey" button below. Alternatively, you can email strategicplanning@sheffield.gov.uk or write to Sheffield City Council, as the local planning authority, at:

Strategic Planning
Sheffield City Council
Howden House
1 Union Street
Sheffield S1 2SH

Please quote the telephone number of the telephone kiosk or the location if you are commenting on one or more kiosks.

If the Council is to object to the removal of a payphone, it must be supported by relevant evidence, specifically relating to local factors that show a reasonable end-user need for that payphone.

The deadline for comments is 5pm on Monday 8th June 2026.

This consultation has now closed.

All objections recieved as part of the consultation have been passed onto BT.

Having reviewed the objections received, BT do not consider that the grounds raised provide evidence that the payphones meet any of the specified criteria for retention, and will now proceed with removal of the payphones. A summary decision letter and annex are available to view on the right had side of this page.




BT proposes to remove six payphones (the phone box and the equipment) across the city - see document to the right hand side of the page for their locations.

Why your views matter

The Council is collating views on the permanent removal of these services.

BT have already put notices in the kiosks.

How to comment

If you wish to comment on these proposals, please click on the "Take Survey" button below. Alternatively, you can email strategicplanning@sheffield.gov.uk or write to Sheffield City Council, as the local planning authority, at:

Strategic Planning
Sheffield City Council
Howden House
1 Union Street
Sheffield S1 2SH

Please quote the telephone number of the telephone kiosk or the location if you are commenting on one or more kiosks.

If the Council is to object to the removal of a payphone, it must be supported by relevant evidence, specifically relating to local factors that show a reasonable end-user need for that payphone.

The deadline for comments is 5pm on Monday 8th June 2026.

Page last updated: 08 Jul 2026, 04:08 PM